These Terms and Conditions are current as of April 12, 2021.
- DEFINITIONS 1.1. These General Terms and Conditions of Sale (hereinafter referred to as the “GTCS”) are offered by YOUR DREAM SCHOOL (hereinafter referred to as the “Company”), a one-person company limited liability company with a capital of 1,000 euros, registered with the Registre du commerce under number 840 726 475, with registered office at 3, villa de la Faisanderie de la Faisanderie 75016 Paris, France. Its toll-free telephone number is 06 60 64 19 57, its e-mail address is contact@yourdreamschool.com and its individual individual VAT identification number FR8484072647500014. The Company is the owner and publisher of the https://yourdreamschool.fr/ website (hereinafter the “Site”). the “Site”). The Site is hosted by OVH: 2 rue Kellermann – 59100 Roubaix – France. 1.2. The publication director is Mr Adam GIRSAULT. 1.3. The Company offers the customer (hereinafter the “Customer”) the supply of one or more packages of services relating to the preparation of students for integration higher education institutions (hereinafter the “Services”).
More specifically, the Company assists Customers through the various stages of the admission process admission and application processes for higher education institutions. higher education institutions.
It is specified that only a person of legal age may contract and accept the present contract.
In the case of a minor student who wishes to receive the Company’s Services, it is hereby that only a legal representative may enter into the present contract. - APPLICATION AND ENFORCEABILITY OF THE GSV 2.1. The purpose of these GCS is to define all the conditions under which the Company under which the Company markets the Services as offered for sale to Customers. They therefore apply to all orders for Services (hereinafter referred to as the “Order”) placed with the Company. Terms and Conditions of Sale YOUR DREAM SCHOOL INTEGRATE THE UNIVERSITY OF YOUR DREAMS by the Customer. 2.2. The Customer declares that he/she has read and accepted these General Terms and Conditions of Sale before placing the Order. 2.3. Validation of the Order by signing the registration form therefore constitutes acceptance therefore implies acceptance of these GCS. These terms and conditions are regularly updated. applicable are those in force on the date the Order is placed. 2.4. In the absence of express acceptance by the Customer, any condition to the contrary the Company, regardless of when they may have been brought to its attention. brought to its attention. 2.5. The fact that the Company does not take advantage of any of the provisions of these shall not be construed as a waiver of its right to invoke any provision of these to take advantage of any provision of these GTS at a later date.
- ORDERING SERVICES 3.1. The Services offered for sale are described and presented as accurately as possible. accuracy as possible. Nevertheless, the Company shall not be held liable for any minor variation in the service(s) offered does not engage the responsibility of the Company and does not affect the validity of the sale. 3.2. The Customer shall inform the Company by any means, and in particular by exchange exchange of emails, the Service(s) he/she wishes to purchase, and may access at any time the at any time, upon request to the Company. 3.3. The Order summary lists the Service(s) that the Customer has selected, and selected by the Customer, and includes any additional charges that may be added to the price of the Services in the Order. The Customer may modify the Order and correct any errors correct any errors before the Order is accepted by the Company. by the Company. 3.4. After accessing the Order summary, the Customer confirms acceptance of his/her Order by by signing the registration form. 3.5. Once the Customer has accepted the General Terms and Conditions of Sale and validated the Order for which payment is required, the contract is validly concluded. the contract is validly concluded between the Company and the Customer and irrevocably irrevocably. 3.6. The Company will then send the Customer an Order confirmation by e-mail, including the elements of the Order summary. 3.7 The Customer is hereby informed that in the event that the conditions of application universities are modified after the Customer’s registration date, no reimbursement no refund will be made and the Order will not be cancelled.
- PRICES AND TERMS OF PAYMENT 4.1. Prices are stated on the registration form in euros, exclusive of tax and inclusive of all taxes. tax and all taxes included which is communicated by the Company. 4.2. The total amount is indicated in the Order summary on the quotation before the Customer accepts these GTS, validates the Order, enters and validates his or her and validate their contact details and proceed with payment. This total amount is indicated taxes included. 4.3. Orders for Services are payable in euros. Payment in full must be made on the date of the Order by the Customer by cheque, cash or bank transfer unless otherwise agreed between the Company and the Customer. 4.4 In the event of payment in instalments, the Customer is informed that the payment schedule is a maximum of three months, with a maximum of three instalments. In this case, the Customer must payment by cheque at the time of registration. 4.5. The Company reserves the right to suspend or cancel any execution and/or or delivery of an Order, regardless of its nature and level of execution, in the event of non-payment or partial payment of any sum owed by the Customer to the Company the Company, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the site and the payment of an Order. 4.6. In addition, the Customer is entitled to a full refund of the price paid in the event that in the event of not receiving a conditional offer from one of the five universities universities to which they have applied for Bachelor’s degree programs at a university in the UK. This refund offer is only applicable if the Customer has actually actually applied to five universities validated by the Company and within the deadlines, i.e. before January 15th of the current year. In addition, a Customer’s voluntary refusal to accept an offer from one of these universities does not entitle the Customer to a refund.
- PRICES AND TERMS OF PAYMENT 4.1. Prices are stated on the registration form in euros, exclusive of tax and inclusive of all taxes. tax and all taxes included which is communicated by the Company. 4.2. The total amount is indicated in the Order summary on the quotation before the Customer accepts these GTS, validates the Order, enters and validates his or her and validate their contact details and proceed with payment. This total amount is indicated taxes included. 4.3. Orders for Services are payable in euros. Payment in full must be made on the date of the Order by the Customer by cheque, cash or bank transfer unless otherwise agreed between the Company and the Customer. 4.4 In the event of payment in instalments, the Customer is informed that the payment schedule is a maximum of three months, with a maximum of three instalments. In this case, the Customer must payment by cheque at the time of registration. 4.5. The Company reserves the right to suspend or cancel any execution and/or or delivery of an Order, regardless of its nature and level of execution, in the event of non-payment or partial payment of any sum owed by the Customer to the Company the Company, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the site and the payment of an Order. 4.6. In addition, the Customer is entitled to a full refund of the price paid in the event that in the event of not receiving a conditional offer from one of the five universities universities to which they have applied for Bachelor’s degree programs at a university in the UK. This refund offer is only applicable if the Customer has actually actually applied to five universities validated by the Company and within the deadlines, i.e. before January 15th of the current year. In addition, a Customer’s voluntary refusal to accept an offer from one of these universities does not entitle the Customer to a refund.
- SERVICE CLIENT
6.1. Pour toute demande d’informations, de précisions ou pour toute réclamation,
le Client doit contacter, en priorité, le Service Client de la Société, afin de permettre à
ce dernier de tenter de trouver une solution au problème.
6.2. Le Service Client de la Société est accessible pendant les heures de bureau
en utilisant les coordonnées suivantes :
- telephone (not surcharged): 06 60 64 19 57
- email : contact@yourdreamschool.com
- mail: YOUR DREAM SCHOOL 3, Villa de la Faisanderie 75116 PARIS
- CUSTOMER’S OBLIGATIONS 7.1. The Customer undertakes to comply with the terms of these GTC. 7.2. The Customer is fully aware that it is subject to an obligation of cooperation and cooperation with the Company, without which the Company cannot guarantee that it will be be able to provide the Services as optimally as possible. 7.3. In addition, the Customer must check that he/she meets the eligibility and admission criteria in the higher education institutions they wish to attend. The Company be held responsible in the event that a Customer is ultimately unable to apply to an institution of his/her choice. 7.4. Customers are hereby informed that it is their responsibility to complete all administrative formalities registration formalities. The Company does not take any responsibility for these formalities. 7.5. In addition, the Customer undertakes to use the Site and all the resources provided by the Company in accordance with the Company’s instructions. 7.6. The Customer agrees that it will use the Site and all resources provided by the Company solely for its own personal use, in accordance with these GTC. In this respect, the Customer agrees to refrain from:
- Use the Site in any manner that is unlawful, for any purpose that is unlawful or inconsistent with these Terms and Conditions.
- To sell, copy, reproduce, rent, lend, distribute, transfer or sublicense sublicense all or part of the content on the Site, or decompile, reverse engineer, disassemble, modify, display in human-readable form, attempt to discover discover any source code or use any software enabling or comprising all or part of the of the Site.
- attempt to gain unauthorized access to the Site’s computer system, or engage in any activity that disrupts, diminishes the quality of or interferes with the performance or impairing the functionality of the Site.
- To use the Site for abusive purposes by deliberately introducing viruses or any other malicious program and to attempt to gain unauthorized access to the to the Site.
- infringe the Company’s intellectual property rights and/or resell or attempt to resell the products and services to third parties.
- To disparage the Site and/or the products and services as well as the Company on social social networks and any other means of communication. 7.7. If, for any reason whatsoever, the Company considers that the Customer is in breach these GTS, the Company may, at any time and at its sole discretion, remove the Customer’s the Customer’s access to the shared online resources and take any and all measures including civil and criminal legal action.
- RIGHT OF WITHDRAWAL 8.1. In accordance with articles L.221-18 et seq. of the French Consumer Code, the Customer has a period of 14 days from the date of acceptance of these Terms and of the Order to exercise his right of withdrawal from the Company, without having to justify his reasons or pay any penalty. 8.2. To exercise the right to withdraw from the Order, the Customer must notify the Company of by means of an unambiguous statement, without giving any reason. reasons. The Customer may communicate his decision to withdraw to the Company by any means means, in particular by sending it by post to the Company at the following address: 3, villa de la la Faisanderie 75116 Paris or by e-mail to contact@yourdreamschool.com. 8.3. In the event of the Customer notifying the Company of his/her decision to withdraw, by whatever means, the Company will immediately send the Customer an acknowledgement of receipt on a durable medium (in particular by e-mail). 8.4. The Customer is invited to indicate the reason for withdrawal, in order to help the Company improve its product(s). 8.5. In the event of withdrawal by the Customer, reimbursement of the Service(s) which has/have been subject to the right of withdrawal shall be reimbursed by the Company using the same means of used for the initial transaction, unless the Customer expressly agrees to a different a different method. In any event, this reimbursement will not incur any costs costs for the Customer. Refunds will be made as soon as possible, and no later than 14 days at the latest from the date on which the Company is informed of the Customer’s decision to withdraw from the Order. of the Customer’s decision to withdraw from the Order. 8.6. In accordance with article L.221-23 of the French Consumer Code, the Customer is hereby that he/she is only liable to the Company for any depreciation of the product(s) of the product(s) returned following the exercise of the right of withdrawal, resulting from handling other than that necessary to establish the nature, characteristics and proper and proper functioning of the goods. 8.7. Notwithstanding the foregoing, the Customer is hereby informed that he may not benefit right of withdrawal for custom-made goods and services and for the supply of digital content not of digital content not provided on a tangible medium, the performance of which has commenced prior express consent of the consumer and express waiver of the right of withdrawal. right of withdrawal.
- RESPONSIBILITY 9.1. The Company takes all appropriate measures to ensure that the Customer is provided with supply of quality Service(s) under optimum conditions. However, under no circumstances be held liable for any failure to perform or improper performance of all or part of all or part of the services provided under the contract, attributable either to the or to the unforeseeable and insurmountable act of a third party outside the contract, or to a force majeure. More generally, should the Company be held liable, under no circumstances can it agree to compensate the Customer for damages which are the existence and/or quantum of which would not be established by evidence. 9.2. The Site may contain links to other sites not edited or controlled by the the Company, which may not be held responsible for the operation, content or any for the operation, content or any element present on or obtained through these sites. 9.3. The establishment of such links or reference to any information, articles or services or services provided by a third party cannot and shall not be construed as an express or tacit as an express or tacit endorsement by the Company of such sites and items or their content. content. 9.4. The Company is not responsible for the availability of these sites and cannot control their content control the content thereof, nor validate the advertising, product(s) and other information published on these websites. 9.5. It is expressly stipulated that the Company may not under any circumstances be held be held liable in any way whatsoever if the Customer’s computer equipment or or electronic mailbox of the Customer rejects, for example due to anti-spam software, e-mails e-mails sent by the Company, including, but not limited to, copies of payment payment receipt. 9.6. The Customer is fully aware of the provisions of this article and in particular of the aforementioned warranties and limitations of liability, which are essential conditions without which the Company would never have contracted. 9.7 It is hereby specified that the Company is only bound by an obligation of means the provision of the Services, and under no circumstances can it guarantee admission to any admission to an institution of higher education. 9.8. Notwithstanding the foregoing, with regard to applications for the program via the UCAS platform at higher education institutions in the in the United Kingdom, the Company undertakes that the Customer will be admitted to at least one at least one higher education establishment. Should this not be the case, the Company undertakes to reimburse the Customer in accordance with article 4 hereof.
- PERSONAL DATA – COOKIES – SECURITY 10.1. The Company attaches great importance to respect for privacy and takes all privacy and takes all necessary measures to ensure the confidentiality and security of personal data. 10.2. As part of the supply of the product(s), the Company collects personal data personal data, in particular the following:
- Email address
- First Name
- Last Name
- Adresse postale
- Date of birth
- Country
- Password
- Consumption data 10.3 For this purpose, the processing of customer data is recorded in a register in accordance with the applicable legal provisions. 10.4. The Company collects and processes customers’ personal data for the following purposes following purposes:
- Supply of product(s) on the Site ;
- Order management ;
- Management of returns, exercise of right of withdrawal, payment, invoicing… ;
- Information about the Company, its products and services, and its activities. activities ;
- Response to any customer queries/complaints ;
- Statistics ;
- Management of requests for access, rectification and opposition rights;
- Management of unpaid invoices and disputes. 10.5. Data relating to the management of customers’ personal data is kept for the period stored for the time strictly necessary to achieve the purposes for which it is intended. 10.6. Customers’ personal data is processed by the Company’s sales department as well as by the Company’s partners and subcontractors. 10.7 The Company may also disclose personal data in order to cooperate with cooperate with administrative and judicial authorities. 10.8. The Company ensures that customers’ personal data is adequately and appropriately appropriate manner and has taken all necessary precautions to preserve the security and confidentiality of the confidentiality of the data and, in particular, to prevent it from being distorted, damaged or or communicated to unauthorized persons. 10.9. Customer obligations :
- Customers acknowledge that the personal data disclosed by them are valid, up-to-date and adequate;
- Customers undertake not to infringe the privacy, image or personal data protection protection of personal data of any third party and thus not to communicate to the third parties without their consent. 10.10. Pursuant to Decree no. 2011-219 of February 25, 2011 on the storage and communication of data enabling the identification of any person having contributed to the creation of content placed online, the Customer is hereby informed that the Site host is obliged to retain for a period of one year from the date of creation of the content for a period of one year from the date of creation of the content:
- The identifier of the connection at the origin of the communication ;
- The identifier assigned by the information system to the content, object of the operation ;
- The types of protocols used to connect to the service and transfer content content;
- The nature of the operation ;
- Date and time of operation ;
- The username used by the author of the operation, if the latter has provided it. 10.11. In the event of termination of the contract or closure of the account, the hosting provider must also retain for a period of one year from the date of termination of the contract or account is closed, the information provided at the time the Customer signs a contract (Order) by the Customer or when creating an account, i.e. :
- When creating an account: the login for this conn exion;
- Full name or company name ;
- Associated postal addresses;
- The pseudonyms used ;
- Associated e-mail or account addresses ;
- Telephone numbers ;
- The password and the information needed to verify or change it, in their latest updated version. 10.12. Each computer connected to the Internet is assigned an IP ADDRESS. Whenever a Customer browses the Site, the Company collects the Customer’s IP address in order to analyze traffic on the Site and monitor the Customer’s activity on the Site to ensure that the Customer is not activity on the Site, in order to ensure that the latter does not engage in acts likely to infringe the Terms and Conditions of Sale on the Site. 10.13. Finally, in accordance with the French Data Protection Act of January 6 1978, customers have the right to access, rectify, delete and oppose the use of their personal data. and a right to object, on legitimate grounds, to the processing of their data collected and processed by the Company, by contacting the Company directly at the following e-mail address contact@yourdreamschool.com. 10.14. COOKIES AND STATISTICAL TOOLS 10.14.1 In connection with the use of the Site by Customers, the Company may use cookies. 10.14.2. In accordance with CNIL deliberation no. 2013-378 of December 5 2013, the Company also informs Customers that cookies record certain information which is information that is stored in the memory of their computer hardware/equipment. This information is used to improve the use and operation of the Site. A alert message asks each visitor to the Site if they wish to accept cookies. accept cookies. These cookies do not contain any confidential information concerning customers. 10.14.3. Customers visiting the Site’s home page will be informed : Å| the precise purposes of the cookies used; Å| of the possibility of objecting to these cookies and changing the settings by clicking on a link in the banner; Å| and of the fact that continued browsing implies consent to the deposit of cookies on his terminal. 10.14.4. To guarantee the Customer’s free, informed and unequivocal consent, the banner will not disappear until the Customer has continued browsing. 10.14.5. Without the Customer’s prior consent, cookies will not be deposited or read will not be carried out: Å| if the Customer goes to the Site (home page or directly to another page of the page of the Site) and does not continue browsing: a simple absence of action does not constitute be considered as an expression of will; Å| or if he/she clicks on the link in the banner enabling him/her to configure and, if necessary, refuses the deposit of cookies. 10.15. SECURITY 10.15.1. The Customer undertakes not to undermine the security of the Site. To this to this end, it undertakes not to access and/or maintain the Company’s information system information system. Nor may the Customer damage or hinder the Company’s information system. information system. Failing this, the Company may take any action against the Customer and, in particular, incur criminal liability under articles 323-1 et seq. of the French Penal Code.
- INTELLECTUAL PROPERTY 11.1. All the elements of this Site and the Site itself are protected by copyright trademarks, designs and models and/or any other intellectual property rights. intellectual property rights. These elements are the exclusive property of the Company. All these of these rights is reserved worldwide. 11.2. The YOUR DREAM SCHOOL name and brand, logos, designs and models designs, stylized letters, figurative marks, and all signs represented on this Site are and will remain the exclusive property of the Company. 11.3 No title or right whatsoever in any element or software shall be obtained by downloading or copying elements of the Site. The Customer is formally prohibited from reproduce (other than for personal, non-commercial use), publish, edit, distribute, display, remove, delete or add to this Site and the elements and software nor to modify them or perform any work based on them, nor to sell or participate in any nor sell or participate in any sale in connection with this Site, the elements of this Site nor any related software. 11.4. The Company grants the Customer a non-exclusive license to use the Site. This license is strictly personal and may not under any circumstances be assigned or transferred to any third party whatsoever. The license is granted for the duration of use of the Site. 11.5 Any use by the Customer of the corporate names, trademarks and distinctive signs signs belonging to the Company is strictly prohibited without the Company’s express prior prior consent of the Company.
- NEWSLETTER 12.1. By ticking the box provided for this purpose or by expressly agreeing to this to this effect, the Customer accepts that the Company may send him, at a frequency and in a form and in a form determined by the Customer, a newsletter which may contain information information relating to its activity. 12.2. When the Customer ticks the box provided for this purpose in the registration process to place an Order, he/she agrees to receive commercial offers from the Company for products or services similar to those ordered. 12.3. Customers may unsubscribe from the newsletter by clicking on the appropriate link the appropriate link in each newsletter.
- APPLICABLE LAW AND JURISDICTION 13.1. These GTC shall be governed by and construed in accordance with the laws of France, without regard to principles of conflict of laws. 13.2 In the event of any dispute arising from the interpretation and/or performance performance of or in connection with these GTS, the Customer may decide to submit the dispute to submit the dispute with the Company to a conventional mediation procedure or any other alternative dispute resolution method. 13.3. The Customer may visit the European platform for the settlement of consumer disputes set up by the European Commission at the following address, which lists all the listing all approved dispute resolution bodies in France: https:// webgate.ec.europa.eu/odr/. 13.4. Should this mediation procedure fail, or should the Customer wish to take the matter to the rules of the French Code of Civil Procedure will apply. withdrawal form For the attention of : I/We () hereby notify you () of my/our () withdrawal from the contract for the sale of the goods () below: Ordered on ()/received on () : Name of consumer(s) : Address of consumer(s) : Signature of consumer(s) (only if this form is notified on paper) on paper) : Date : (*) Delete as appropriate.